Receptionist – Front Desk Coordinator

About the role

Droongo System Solutions is seeking a full‑time, on‑site Receptionist to be the first point of contact for visitors and callers in its Addis Ababa office. The role combines front‑desk management with basic administrative support to ensure a smooth and welcoming office environment.

Key responsibilities

• Greet visitors, answer and route incoming calls with professional phone etiquette.
• Maintain a clean, organized reception area and manage incoming and outgoing mail.
• Schedule and coordinate appointments, and support basic clerical tasks such as filing, data entry, and document preparation.
• Provide responsive customer service to clients and partners, offering information about the company.
• Collaborate with team members to support overall office operations and assist with additional administrative duties as needed.

Required profile

• Strong communication skills, both verbal and written, with a courteous and professional demeanor.
• Ability to handle multiple tasks in a fast‑paced environment while maintaining accuracy.
• Reliability, punctuality, and a collaborative approach to working with diverse colleagues and clients.
• Prior experience in a receptionist, front‑desk, or administrative role is preferred but not mandatory.

Required skills

• Email
• Word processing
• Spreadsheets