Administrative Assistant I

About the role

The National Bank of Ethiopia is looking for an Administrative Assistant I to provide administrative and clerical support to a directorate and its team. The role involves greeting visitors, preparing documents, managing records, coordinating meetings, and handling correspondence.

Key responsibilities

• Greets, receives, and directs all visitors, including employees, clients, and external stakeholders, in a professional and courteous manner.
• Types, formats, and edits reports, correspondence, presentations, and other routine and periodic documents.
• Manages, organizes, and maintains physical and electronic files, records, and confidential documents of the team in accordance with record‑keeping standards.
• Facilitates office logistics and administrative support services, including stationery, office supplies, and basic equipment follow‑up for the team.
• Organizes and coordinates directorate and team meetings, prepares agendas, takes minutes, and prepares and circulates meeting reports and action points.
• Receives, records, screens, and distributes incoming and outgoing correspondence in accordance with established procedures.
• Drafts routine letters, memos, and internal communications and ensures their timely distribution upon approval and instruction.
• Registers, tracks, and files all outgoing and incoming letters and correspondence, maintaining accurate logs and proper filing systems.

Required profile

• Diploma in Secretarial Science, Office Administration, Customer Service Management, or a related field.
• No prior work experience required; CoC Level IV is mandatory.
• Age shall not exceed 40 years.

Required skills

• Effective communication and sociability.
• Client follow‑up and communication.
• Proficiency in MS Office.
• Creativity.
• Ability to coordinate multiple tasks and work under pressure.