Referral Corridor Officer

About the role

MSD, a non-profit civil society organization active in health, education, protection and humanitarian work in Ethiopia, is recruiting a Referral Corridor Officer in Gondar for its Border Security Programme, a UK FCDO-funded initiative against organized immigration crime. The Officer coordinates and strengthens protection referral pathways along the Northern Migration Corridor, ensuring vulnerable migrants, returnees, unaccompanied and separated children and survivors of human trafficking can access essential services. The post reports to the Migration/Protection Coordinator.

Key responsibilities

• Coordinate, strengthen and maintain effective protection referral pathways along the Northern Migration Corridor.
• Facilitate access to essential services for vulnerable migrants, returnees, UASC and survivors of human trafficking.
• Identify and map available services, and establish and strengthen referral networks.
• Coordinate cross-location and cross-border referral arrangements and monitor referral outcomes.
• Work with Migration/Protection Officers, Referral Officers, GBV Case Management Officers, government counterparts and other stakeholders to ensure continuity of care, protection and reintegration support.
• Ensure proper referral documentation, confidentiality, informed consent, data protection and compliance with survivor-centred and do-no-harm principles.

Required profile

• Bachelor's degree in Social Work, Sociology, Psychology, Public Health, Development Studies, Social Sciences or another relevant field; additional training in migration management, human trafficking, protection or case management is an advantage.
• At least 3-5 years of relevant experience in migration, human trafficking, protection or humanitarian programming.
• Experience coordinating protection and referral services along migration corridors, mapping services and maintaining multi-stakeholder referral networks.
• Excellent written and spoken Amharic (mandatory) and good written and spoken English.

Required skills

• Migration management, protection principles, case management and referral pathway management.
• GBV response, child protection, psychological first aid and basic psychosocial support.
• Coordination, communication, negotiation, case documentation, data management and reporting.
• Good computer skills, especially MS Word, Excel and digital case management and referral tracking systems.

Applicants submit a CV of no more than 3 pages through the organization's online application form; only shortlisted candidates will be contacted, and the application deadline is 7 working days after the announcement.