Compliance and Risk Management Coordinator

About the role

The Compliance and Risk Management Coordinator will oversee complaints, feedback, and risk controls for programme staff and beneficiaries, ensuring that all activities comply with donor regulations and internal policies. This position plays a critical role in safeguarding the integrity of food‑aid operations across refugee‑camp warehouses.

Key responsibilities

• Manage complaints and feedback from field staff and beneficiaries, ensuring accurate documentation.
• Coordinate risk, internal control, compliance, internal audit and fraud activities within the project office.
• Monitor adherence to donor laws and regulations, implementing relevant policies and procedures.
• Facilitate programme and project planning, aligning activities with donor requirements and organisational objectives.
• Oversee monitoring of food‑aid resources in WFP refugee‑camp warehouses, ensuring proper storage and compliance with donor standards.
• Conduct monthly warehouse inspections, physical inventories and report findings to supervisors.
• Support field commodity teams in managing food‑aid resources according to the commodity management guide.
• Ensure proper filing systems and accessibility of documentation in all warehouses.
• Verify end‑use checks, post‑distribution monitoring and reconciliation of commodity transaction records.

Required profile

• Proven experience in compliance, risk management or internal audit within the humanitarian or food‑aid sector.
• Strong knowledge of donor regulations, internal control frameworks and audit procedures.
• Familiarity with WFP commodity management guidelines and food‑aid logistics.
• Ability to coordinate multi‑disciplinary teams and manage documentation accurately.

Required skills