Control Room CCTV Operator

About the role

The Control Room CCTV Operator ensures the smooth and effective daily operation of the control room by monitoring surveillance systems, reporting incidents, and maintaining service levels under the supervision of the Corporate Security Manager. This role is critical for maintaining security integrity and supporting rapid response to alerts and emergencies.

Key responsibilities

• Operate and monitor CCTV systems, including cameras, recording, and footage storage.
• Maintain control room equipment such as monitors, radios, telephones, and computers.
• Conduct continuous surveillance, cataloging, and retrieval of footage.
• Monitor alarm systems and respond promptly to all alerts.
• Detect and report suspicious activities according to standard operating procedures.
• Prepare daily system status and incident reports for management.
• Maintain incident logs and escalate issues as needed.
• Support security team response during incidents and emergencies.
• Liaise with law enforcement when required for CCTV evidence.
• Perform other duties assigned by the Security Supervisor or Manager.

Required profile

• Formal education in any discipline.
• Proficiency in written and spoken English.
• Knowledge of surveillance and incident management systems.

Required skills

• CCTV system operation.
• Surveillance system management.
• Incident management system usage.