INGO Group Programme Support Officer

About the role

The Danish Refugee Council is looking for a Programme Support Officer for its INGO Group Secretariat office in Addis Ababa, Ethiopia. The role oversees all aspects of administrative support, implements administrative policies, develops more efficient administrative systems and bridges programme support and communications. It is advertised again; applicants from previous rounds do not need to re-apply.

Key responsibilities

• Facilities office management: keep the office safe and functional, oversee maintenance and cleanliness, coordinate with the DRC and INGO safety team on security, manage office space and communication materials, handle lease handovers and refunds of security deposits, and manage the administration team.
• Administrative support: process INGO Group payments on time, organize meetings for the Country Directors and Steering Committee, maintain calendars and meeting minutes, and support working groups such as HR, Duty of Care, Engagement and Comms and Humanitarian Leads.
• Logistics and finance: act as focal point for logistics, supply chain and procurement, prepare payment requests, expense reports and procurement requests, organize meetings, workshops and events, and liaise with the supply chain and fleet manager on the INGO vehicle.
• IT and databases: update member and stakeholder databases, work with the DRC IT department on mailing lists and groups, and manage group creation and admissions.
• Communications support: write newsletters, press releases and digital content, support working group events, manage website and briefing note visibility, assist reporting and donor engagement, and provide basic programme support to thematic initiatives.

Required profile

• At least 3 years' experience in administration and programme support in an international NGO, at mid-management level.
• Knowledge of travel and immigration procedures.
• Experience in basic database management and event organization.
• Advanced English proficiency and fluency in the local language.
• University degree or equivalent professional qualification.
• Applicants are encouraged to be Ethiopian nationals; the closing date is 25 November 2026.

What we offer

• Fixed-term national contract of 6 months, non-management band H1.
• Salary of USD 786-859 per month, depending on the internal salary placement procedure.
• Duty station: Addis Ababa, Ethiopia, with a start date of January 2027.

To apply, upload a cover letter and an updated CV of no more than three pages in English through the application portal; email applications will not be considered.