Monitoring, Evaluation, Accountability and Learning Technical Assistant

About the role

The Norwegian Refugee Council (NRC) is looking for a Monitoring, Evaluation, Accountability and Learning (MEAL) Technical Assistant in Shire, Ethiopia. The role provides day-to-day operational and technical support to the Area Office in implementing MEAL activities across NRC programmes, covering routine monitoring, data collection, data quality assurance, community feedback management, reporting and documentation.

Key responsibilities

• Support delegated MEAL activities according to approved work plans and project requirements, following NRC policies and MEAL procedures.
• Carry out routine field monitoring, post-distribution monitoring, outcome monitoring, needs assessments, baseline and endline surveys, and data collection using household surveys, key informant interviews, focus group discussions and observation checklists.
• Assist in preparing, testing and administering data collection tools such as Kobo forms, and organise field data collection including enumerator orientation.
• Collect, enter, clean and validate monitoring data, maintain monitoring databases and indicator tracking tools, and run routine data quality checks.
• Help update and verify monitoring information in the Global Output and Outcome Reporting System (GORS).
• Take part in Community Feedback Mechanism activities, share information on feedback channels and community rights, collect and refer feedback, and document recurring concerns.
• Prepare periodic MEAL reports and monitoring updates, take part in debriefings and review meetings, and follow up on recommendations through action trackers.

Required profile

• Bachelor's degree in Statistics, Development Studies, Economics, Information Management or another relevant field.
• At least four years of experience or practical exposure to monitoring, evaluation, accountability, data collection or related activities, preferably in a humanitarian or development context.
• Experience with humanitarian or development programme implementation is an advantage.
• Willingness and ability to travel regularly to field locations.

Required skills

• Basic knowledge of monitoring and evaluation approaches and data collection methods; good communication and basic report-writing skills.
• Working knowledge of English and relevant local languages.
• Microsoft Office, especially Excel and Word.
• Familiarity with KoboToolbox or similar mobile data collection apps, and basic data entry, cleaning and verification.
• Understanding of confidentiality, safeguarding, data protection and humanitarian principles.