Records Management Officer

About the role

SARIA Consultancy Plc is looking for a highly organized and detail-oriented Records Management Officer in Addis Ababa, Ethiopia. The role oversees the administration of the organization's records and information systems, covering the full lifecycle of physical and digital records from creation and storage to final disposition, in line with legal, regulatory and organizational requirements.

Key responsibilities

• Develop, implement and continuously improve records management policies, procedures and retention schedules.
• Ensure compliance with legal, regulatory and organizational requirements, including data protection and confidentiality standards.
• Manage the full lifecycle of records: creation, classification, indexing, storage, use and disposal.
• Oversee transfer of inactive records to archives or secure offsite storage and manage record destruction in line with retention schedules.
• Maintain and administer the electronic and physical records management system, keeping metadata and classification systems accurate and up to date.
• Work with IT to strengthen digital archiving, support system upgrades and improve data security.
• Run regular audits of records and file storage systems and identify and mitigate risks such as data loss and unauthorized access.
• Provide information retrieval and research services, respond to stakeholder inquiries about records access, and train new employees on records management.
• Act as the point of contact for records management queries across departments and oversee offsite storage contracts and physical storage areas.

Required profile

• Bachelor's degree in Information Management, Business Administration or a related field.
• 3-5 years of progressive experience in records management, document control or administrative operations.
• Strong understanding of the records lifecycle, retention schedules and classification systems.
• Excellent organizational, analytical and problem-solving skills, with high attention to detail and confidentiality.
• Effective communication and interpersonal skills with diverse stakeholders.

Required skills

• Proficiency in records management software and digital archiving tools.
• Proficiency in Microsoft Office Suite.