Canteen Service Associate – Office Administration

About the role

The Canteen Service Associate will oversee daily operations of the company’s canteen and coffee corners across all locations in Addis Ababa. The role ensures hygienic, safe, and high‑quality food service while supporting employee satisfaction.

Key responsibilities

• Manage daily canteen and coffee corner activities, ensuring timely meal service.
• Validate meal eligibility, record consumption, and verify supplier invoices.
• Enforce food safety, hygiene, and sanitation standards in line with regulations.
• Inspect incoming food items for quality and compliance.
• Maintain equipment, facilities, and utilities to keep service areas functional.
• Coordinate with outsourced vendors, monitor contract compliance, and support procurement processes.
• Address employee feedback, handle complaints, and drive continuous service improvement.
• Organise catering for meetings, trainings, and company events.
• Maintain accurate operational records and support internal and external audits.

Required profile

• Diploma or Bachelor’s degree in Hotel Management, Hospitality Management, Food & Beverage Management, Nutrition, or a related field.
• Minimum 2 years of experience in food service, canteen management, or a similar role.

Required skills