Junior Banking Officer

About the role

The Junior Banking Officer supports daily branch operations, assists customers, and ensures accurate processing of banking transactions. This position contributes to delivering high‑quality, Shari’ah‑compliant banking services while maintaining regulatory compliance.

Key responsibilities

• Attend to customer inquiries, complaints and requests, providing solutions in line with bank policies.
• Process cash and non‑cash transactions (deposits, withdrawals, transfers, payments) accurately.
• Support account opening, updating and closing procedures.
• Assist senior officers with document filing, record‑keeping and report preparation.
• Prepare daily, weekly and monthly transaction reports and ensure proper documentation.
• Help maintain cash balances, perform daily cash‑drawer reconciliation and support branch operations.

Required profile

• Bachelor's degree in Business Administration, Finance, Accounting or related field.
• At least 1 year of experience in banking as a Bank Trainee.
• Knowledge of interest‑free (Shari’ah‑compliant) banking is an advantage.
• Strong communication skills and ability to maintain confidentiality.