International Service Engineer (Ethiopia)

About the role

We are seeking 7 International Service Engineers to join our Ethiopia team, supporting excavators, road machinery, cranes, and trucks. Six positions focus on general heavy‑equipment service, while one dedicated role specializes in truck electrical systems.

Key responsibilities

• Perform pre‑acceptance inspections, commissioning, routine maintenance, site inspections and breakdown calls.
• Execute technical upgrades and provide operator training on equipment.
• Drive aftermarket business by selling parts and delivering billable service for out‑of‑warranty units.
• Strengthen customer relationships, enhance the service brand reputation, and relay product improvement feedback.

Required profile

• Bachelor’s degree in Mechanical, Electrical, Hydraulic or a related field.
• Proven repair and maintenance experience with heavy equipment, able to diagnose and resolve faults independently.
• Strong customer service and communication abilities, with experience delivering training.
• Good English proficiency and willingness to work long‑term in Ethiopia; overseas experience is a plus.
• Responsibility, team orientation and cultural adaptability.

Required skills

• Electrical troubleshooting and repair.
• Knowledge of truck electrical systems (engine ECUs, wiring harnesses, sensors, CAN bus).
• Hydraulics maintenance.
• Diesel engine and drivetrain servicing.
• Heavy‑equipment maintenance procedures.