Operations Coordinator – Addis Ababa

About the role

We are looking for a motivated Operations Coordinator to join our team in Addis Ababa. This full‑time, on‑site position supports daily business activities, ensuring smooth workflow across inventory, customer service, and supply‑chain functions.

Key responsibilities

• Manage inventory levels, track stock movements, and update records accurately.
• Provide front‑line customer service, addressing inquiries and resolving issues promptly.
• Coordinate supply‑chain activities, including procurement, order processing, and delivery scheduling.
• Maintain precise operational records and generate regular reports.
• Identify and solve operational challenges to improve efficiency.

Required profile

• Strong communication and interpersonal abilities.
• Excellent organizational and time‑management skills.
• Ability to work independently and as part of a diverse team.
• Understanding of the Ethiopian market and local business practices.
• Fluency in English and local languages is highly preferred.

Required skills

• Inventory management
• Supply chain coordination
• Spreadsheets
• Data entry
• Standard office software