Branch Business Relationship Manager – Retail & MSME

About the role

The Branch Business Relationship Manager – RMSME is responsible for driving business development within the assigned region, building strong financial relationships, and expanding the bank’s footprint in the Retail and MSME segments.

Key responsibilities

• Plan, organise, lead and control business development activities for the branch team in the assigned region.
• Attract, deepen and manage financial relationships to achieve deposit and loan growth targets.
• Drive business growth in the Retail and MSME market segment and promote the bank’s full range of products and services to existing customers.

Required profile

• BA degree in Accounting, Marketing Management, Business Administration, Banking, Finance or a related field.
• Minimum six years of relevant banking experience, with a strong background in Retail and MSME banking.
• Proven knowledge of modern sales and marketing practices in financial services.
• Excellent negotiation, networking and project‑management skills.
• Solid understanding of credit, risk management and compliance requirements.
• Ability to influence senior leaders and drive strategic initiatives.
• Leadership qualities such as result orientation, coaching, customer insight and partnership engagement.

Required skills