Branch Business Relationship Manager – Retail & MSME

About the role

The Branch Business Relationship Manager – RMSME will lead business development activities for the Gerbe Guracha branch, focusing on retail and micro‑small‑medium enterprise (MSME) customers. The role combines relationship management, sales, and team leadership to drive deposit and loan growth while promoting the bank’s full suite of products.

Key responsibilities

• Plan, organise and control business development initiatives within the assigned region.
• Attract, deepen and manage financial relationships to achieve deposit and loan targets.
• Drive business growth in the Retail & MSME segment and cross‑sell additional bank products and services.
• Lead, coach and motivate the branch team to meet performance objectives.
• Maintain compliance with credit, risk and regulatory standards.

Required profile

• BA degree in Accounting, Marketing, Business Administration, Banking, Finance or a related field.
• Minimum six (6) years of relevant experience in retail or MSME banking.
• Strong understanding of credit, risk management and compliance requirements.
• Proven negotiation, networking and senior‑level stakeholder engagement skills.
• Project management capability and a results‑driven leadership style.

Required skills