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This job expired on 19/07/2026. It no longer accepts applications.
Customer Service Specialist – Onsite in Addis Ababa
HibLink Tech · Addis-Abeba
Job description
About the role
We are looking for a Customer Service Specialist to join our Addis Ababa office. The role focuses on handling phone inquiries, resolving issues, and ensuring a high level of customer satisfaction.
Key responsibilities
- Answer customer inquiries and resolve issues via phone.
- Maintain customer satisfaction and loyalty throughout each interaction.
- Deliver an exceptional experience at every touchpoint.
Required profile
- Proven experience in customer support with a focus on satisfaction and loyalty.
- Excellent phone etiquette and professional call handling.
- Fluent English with strong verbal and written communication skills.
- Demonstrated ability to improve customer experience and drive retention.
Required skills
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HibLink Tech
Addis-Abeba
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