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This job expired on 09/09/2026. It no longer accepts applications.
Customer Service Specialist – On‑site in Addis Ababa
HibLink Tech · Addis-Abeba
Job description
About the role
HibLink Tech is looking for a motivated Customer Service Specialist to join our on‑site team in Addis Ababa. You will be the first point of contact for our clients, handling inquiries and ensuring a smooth, satisfying experience across all interactions.
Key responsibilities
- Answer incoming calls and resolve customer inquiries promptly.
- Maintain high levels of customer satisfaction and foster loyalty.
- Deliver a consistent, exceptional experience at every touchpoint.
Required profile
- Proven experience in customer support with a focus on satisfaction and retention.
- Excellent phone etiquette and professional call handling.
- Fluent English with clear verbal and written communication.
- Demonstrated ability to improve customer experience and drive loyalty.
Required skills
What we offer
- Full‑time, on‑site position with stable working hours.
- Opportunity to work in a dynamic, international environment.
- Professional development and growth within a fast‑growing tech company.
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HibLink Tech
Addis-Abeba
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