Draught Technical Manager

About the role

The Draught Technical Manager ensures the highest quality standards of draught beer across all outlets by managing draught equipment specifications, installation, maintenance, quality assurance, compliance and technical support. The role provides technical leadership in draught business operations, covering equipment performance, service excellence, beer quality, CO2 management and consumer experience, while supporting commercial growth and asset productivity.

Key responsibilities

• Define technical specifications and standards for draught beer equipment (DBE) procurement and purchasing.
• Manage installation, commissioning and calibration of draught systems across all outlets.
• Implement preventive maintenance programs for draught equipment, coolers, towers and gas systems.
• Lead technical troubleshooting and service response for outlet issues and breakdowns.
• Monitor beer quality standards including temperature, carbonation, hygiene and Perfect Serve compliance.
• Manage spare parts planning, stock availability and technical inventory control.
• Oversee CO2 supply management, pressure calibration and gas system compliance.
• Conduct technical audits, quality inspections and outlet compliance assessments.
• Train outlet staff, technicians and key stakeholders on draught system operation, cleaning and beer quality standards.
• Prepare performance reports, analyse technical KPIs and recommend continuous improvement initiatives.

Required profile

• Bachelor's degree in mechanical engineering, electrical engineering, technical management, food science, industrial engineering or a related field.
• Technical understanding of draught dispensing systems, refrigeration and gas management systems.
• Minimum 3-5 years of sales experience in FMCG, brewery, beverage, hospitality or related industries.
• Certification in refrigeration, beverage dispense systems, technical maintenance or asset management.
• Preferred: experience in FMCG, brewery, hospitality or beverage industries; experience leading technical installation projects and third-party contractors.

Required skills

• Refrigeration and gas management systems
• Beverage dispense systems
• Technical maintenance and asset management
• Project management certification is an advantage