General Manager - Diagnostic Hub

About the role

A mission-driven foundation focused on education, agriculture, water and health is building a diagnostic hub in Addis Ababa to expand access to affordable diagnostic and medical services across Ethiopia and the wider Horn of Africa. The General Manager leads operations, finance, human capital, business development and stakeholder engagement, turning the mission into measurable results and building a greenfield venture into a nationally recognized healthcare brand.

Key responsibilities

• Lead strategic planning and execution of Ethiopia's operations, including a five-year business plan and measurable performance targets
• Integrate technology and data-driven approaches into healthcare delivery and oversee policies on clinical standards, patient care and corporate governance
• Oversee financial planning, budgeting, cost management and internal controls; monitor KPIs and prepare regular reports for executive leadership
• Diversify revenue through partnerships, service innovations and new product lines
• Build and lead a multidisciplinary team, overseeing recruitment, onboarding, performance management and professional growth
• Represent the organization before government institutions, regulators, insurers and private partners, and act as spokesperson in national and regional forums
• Drive business development, establish referral networks with insurers, corporates and medical institutions, and oversee marketing and brand development
• Lead feasibility studies and implement new diagnostic centres under a hub-and-spoke model

Required profile

• Bachelor's degree in Medicine, Public Health, Business Administration, Finance or a related field; a postgraduate qualification in healthcare management or business leadership is highly desirable
• 15-20 years of progressive experience in healthcare, including at least ten in a senior management role
• Strong experience managing diagnostic, hospital or health-service operations with full profit and loss responsibility
• In-depth understanding of healthcare systems, regulatory frameworks and service delivery models in emerging markets
• Prior experience in health insurance or healthcare financing is an advantage
• Proven success launching or scaling operations in complex environments, and proven ability to manage teams, budgets and partnerships at senior level