IT Operations Assistant – WFP Ethiopia

About the role

The United Nations World Food Programme in Ethiopia seeks a hands‑on IT Operations Assistant for its Technology (TEC) unit. You will support critical IT infrastructure that enables food and cash assistance delivery across remote and challenging environments in the Horn of Africa.

Key responsibilities

• Maintain and monitor servers, radios, and network equipment to ensure continuous operation.
• Provide on‑site technical support for biometric scanners used in refugee camps.
• Manage satellite connectivity for remote field offices and ensure reliable communication links.
• Perform routine tasks such as password resets, hardware troubleshooting, and software updates.
• Travel frequently to field offices (e.g., Jijiga, Mekelle, Semera) to diagnose and resolve issues.

Required profile

• Tech‑savvy problem solver comfortable working in austere field conditions.
• Willingness to travel regularly within Ethiopia.
• Ability to work independently and as part of a multidisciplinary humanitarian team.

Required skills

• Server administration
• Network troubleshooting
• Radio communications
• Satellite communications
• Biometric scanner support

What we offer

• Competitive salary based on UN Ethiopia salary scale plus benefits.
• Opportunity to contribute to life‑saving humanitarian operations.
• Professional development within a global UN organization.