Protection Assistant – GBV Caseworker

About the role

The Danish Refugee Council is seeking a Protection Assistant specialized in gender‑based violence (GBV) casework to join its Sanja operations in Ethiopia. Under the supervision of the Protection Officer‑GBV and PCM Supervisor, you will provide confidential case management services to survivors and support the broader protection team.

Key responsibilities

• Deliver high‑quality, confidential GBV case management in line with DRC SOPs and minimum service standards.
• Conduct referrals to appropriate services, follow up on action plans, and ensure timely case closure.
• Provide individual counselling and facilitate safe‑space case management sessions.
• Enter and maintain survivor data in the GBV Information Management System (GBVIMS) and other trackers.
• Lead emotional‑support group sessions for women and girls at risk or survivors of GBV.
• Support basic GBV training for community structures and promote safe identification and referral of cases.
• Identify gaps in GBV response services and communicate them to the GBV Officer and Coordinator.
• Engage with community representatives to assess needs and improve GBV programming.
• Maintain strict confidentiality and protect survivor identities in all activities.

Required profile

• Relevant experience in GBV case management or protection work, preferably in humanitarian settings.
• Strong understanding of GBV standards, confidentiality protocols, and survivor‑centred approaches.
• Ability to work collaboratively with multidisciplinary teams and community stakeholders.
• Fluent in English; knowledge of local languages is an asset.

Required skills

• Proficiency in Microsoft Excel for data entry and reporting.
• Experience using GBVIMS or similar case management information systems.