Customer Service Officer I
NGO Jobs - In Ethiopia · Sebeta
Job description
About the role
Grand Microfinance Institution Share Company is hiring a Customer Service Officer I for its Sebeta branch. The incumbent will interact with clients, provide information about the institution’s inclusive financial and non‑financial services, and support daily branch operations.
Key responsibilities
- Deliver front‑line customer service to branch clients.
- Answer inquiries about micro‑finance products and related training services.
- Assist clients with routine administrative tasks and documentation.
- Maintain accurate client records and ensure compliance with institutional policies.
Required profile
- BA or Diploma in Accounting, Business Management or a related field.
- Minimum of 1 year (BA) or 2 years (Diploma) of relevant experience, preferably in a micro‑finance institution.
- Fluency in Afan Oromo is mandatory.
Required skills
- Proficiency in Afan Oromo language.
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Published 1 month ago
Expires 3 weeks from now
27 views · 0 interested
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NGO Jobs - In Ethiopia
Sebeta