ServiceNow ITOM Technical Consultant
Mirroar · Debre Work
Job description
About the role
We are looking for a ServiceNow ITOM Technical Consultant to lead technical delivery for our clients. The consultant will act as the primary expert on ServiceNow IT Operations Management components, guiding workshops, demos and solution design.
Key responsibilities
- Facilitate and lead workshops and story‑grooming sessions with stakeholders.
- Demonstrate and refine ServiceNow ITOM solutions, including CMDB, Discovery, Service Mapping and Event Management.
- Provide advisory support throughout configuration and implementation phases.
- Collaborate with project teams to translate business requirements into technical designs.
- Allocate 24–32 hours per week during intensive workshop periods to ensure timely delivery.
Required profile
- Proven experience as a lead technical consultant on ServiceNow ITOM projects.
- Deep knowledge of ITOM CMDB, Discovery, Service Mapping and Event Management.
- Ability to communicate complex technical concepts to both technical and non‑technical audiences.
Required skills
- ServiceNow ITOM
- CMDB
- Discovery
- Service Mapping
- Event Management
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Published 1 month ago
Expires 3 weeks from now
23 views · 0 interested
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Mirroar
Debre Work
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