Associate Director, Graduate Academic Advising

About the role

The Associate Director of Graduate Academic Advising leads the graduate advising function for LeBow College of Business, shaping a proactive, technology‑enabled experience that supports student success, retention, and career advancement.

Key responsibilities

• Transform graduate advising into a proactive, technology‑enabled model that drives student success and retention.
• Maintain and actively manage an assigned graduate advising population, providing personalized academic and career guidance.
• Design and execute scalable advising processes that blend self‑service tools, success coaching, and strategic advising.
• Implement data‑informed advising strategies using analytics, dashboards, workflows, and student success metrics.
• Leverage AI and digital tools to enhance advising operations, communication, and proactive outreach.
• Improve the graduate student experience through streamlined processes and personalized engagement.
• Partner with internal and external stakeholders to strengthen relationships and support student outcomes.
• Communicate transparently with college leadership through updates, reporting, and strategic insights.
• Plan, develop, and deliver in‑person and on‑campus learning experiences and support orientation programs.
• Manage the advising calendar, academic deadlines, student milestones, and recurring projects.
• Oversee quarterly academic standing reviews and ensure compliance with Graduate College policies.
• Conduct compliance checks of advising records and support continuous improvement through assessment and reporting.
• Design and administer student feedback surveys and focus groups to evaluate advising effectiveness.
• Collaborate with Graduate Enrollment on recruitment, yield, and conversion efforts.

Required profile

• Demonstrated experience managing graduate advising populations and implementing innovative advising models.
• Strong analytical mindset with ability to use data and dashboards for decision‑making and early intervention.
• Excellent communication skills for stakeholder partnership and leadership reporting.
• Experience coordinating orientation, onboarding, and on‑campus learning experiences.
• Commitment to continuous improvement and compliance with university policies.

Required skills

What we offer

• Hybrid/flexible work arrangement.
• Opportunity to shape graduate student success at a leading business school.
• Access to cutting‑edge AI and digital advising tools.
• Collaboration with diverse internal and external partners.