Clinical and Patient Care Coordinator, Spine Program

About the role

JDC Ethiopia is looking for a Clinical and Patient Care Coordinator for its Spine Program, reporting to the Country Director and working alongside the GRID Health Programs Manager. The coordinator ensures the efficient operation of the Spine Program, oversees clinical care, coordinates patient care and supports the National Spine Center in collaboration with St. Paul's clinical and administrative teams.

Key responsibilities

• Implement policies, make work schedules, delegate assignments and organize clinic days, supervising staff to ensure competence and effective use of resources.
• Develop and oversee the annual activity plan and timeline of the Spine Project, focusing on clinical care.
• Lead outreach, training and screening campaigns, and coordinate local and international surgical referrals, prioritizing treatment at St. Paul where appropriate.
• Prepare timely program, donor and management reports, including clinical data, achievements, patient outcomes and patient stories.
• Ensure high standards of care before, during and after surgery, and coordinate surgical planning, scheduling and the waiting list.
• Record patient medical information and vital signs, take histories, conduct pulmonary function tests and INR checks, accompany patients to clinics and hospitals, and conduct home visits and wound dressing for non-ambulatory post-operative patients.
• Monitor and report on symptoms, physical condition, diet and activity levels, and provide nursing support and appointment follow-up.
• Coordinate with surgeons, anesthesia, operating rooms, wards, laboratories and imaging teams, and facilitate outreach campaigns.
• Supervise medical and nursing supplies inventory, collect and maintain patient records (x-rays, CT scans, MRIs, lab results) and enter them securely into JDC's database.
• Protect patients and employees by following policies, medication and controlled substance procedures, and keep patient information confidential.

Required profile

• Bachelor's degree in Nursing or a related health field, with a valid professional license where applicable.
• Minimum 3-5 years of relevant experience, preferably in hospital, surgical, orthopedic/spine or patient-care settings.
• Experience in patient care coordination, including pre- and post-operative care.
• Excellent written and verbal communication in English and Amharic.

Required skills

• Program coordination and administrative skills, managing schedules, documentation and follow-up.
• Strong report writing and data management skills, including patient records and program indicators.
• Ability to communicate professionally with partners, hospitals, government counterparts and international medical teams.
• Attention to detail, organization and ability to work independently and across multidisciplinary teams.

Candidates apply with a non-returnable application dossier (application letter, CV in English, three references) by October 26, 2026; only shortlisted candidates will be contacted.