Customer Service Officer I
NGO Jobs - In Ethiopia · Amhara
Job description
About the role
The Customer Service Officer I provides front‑office support at the branch, handling account maintenance, payments, collections and responding to client inquiries.
Key responsibilities
- Make and check front‑office customer service support at the branch.
- Handle and verify account maintenance, payment and collection transactions.
- Process cash and non‑cash transactions and address all customer requests.
Required profile
- Bachelor's degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related field.
- At least one year of relevant experience in a bank.
Required skills
- Excellent command of Microsoft Excel.
- Proficient in Microsoft Office applications.
- Good knowledge of the core banking system.
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Published 12 hours ago
Expires 1 month from now
10 views · 0 interested
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NGO Jobs - In Ethiopia
Amhara