Employee Relations Officer

About the role

SARIA Consultancy Plc is hiring an experienced, diplomatic and firm Employee Relations Officer in Addis Ababa. The officer maintains positive employer-employee relationships, ensures labor law compliance and manages disciplinary and grievance processes professionally, acting as the main point of contact for all employee relations matters in line with the Ethiopian Labor Proclamation.

Key responsibilities

• Act as the main contact for employee queries, grievances and complaints, investigating and resolving them fairly and confidentially
• Run the full disciplinary process (warnings, hearings, suspensions, terminations) under Labor Proclamation 1156/2019 and internal policy
• Write investigation reports, hearing minutes and termination letters with proper legal wording
• Take part in disciplinary hearings and appeal committees
• Work with trade unions and support collective bargaining and negotiation
• Advise managers and staff on labor law, company policies and employee relations best practice
• Mediate conflicts between employees or between employees and supervisors
• Deliver training on code of conduct, anti-harassment, grievance procedures and labor law updates
• Monitor workplace climate through engagement, exit and stay interviews
• Keep accurate records of ER cases and prepare monthly/quarterly ER reports
• Help revise and communicate HR policies and the employee handbook

Required profile

• Bachelor's degree in Human Resources Management, Business Administration, Management or a related field
• 4+ years of hands-on experience in employee relations, industrial relations or labor law compliance
• Fluency in English and Amharic (written and spoken); additional local languages are a plus

Required skills

• In-depth knowledge of the Ethiopian Labor Proclamation and its amendments
• Experience conducting investigations and disciplinary hearings
• Strong mediation, conflict resolution and negotiation skills
• Excellent report writing and minute-taking
• Integrity, impartiality and confidentiality