Ocean Freight Team Leader

About the role

Lead the Ocean Freight Operations team in Addis Ababa, coordinating the implementation of strategy and plans to deliver efficient ocean transportation services. You will ensure profitability, optimize resource utilization, and support a wide range of customers across various industries.

Key responsibilities

• Monitor day‑to‑day operations, prioritize tasks, and allocate resources to meet schedules and targets.
• Develop and execute plans for specialized ocean freight products such as perishables, pharmaceuticals, and aviation cargo.
• Expand business with new clients, maintain strong relationships with existing customers, and achieve retention goals.
• Prepare monthly performance reports, manage shipping tenders, and respond to pricing enquiries competitively.
• Oversee inbound and outbound documentation, update customs information, and resolve customer incidents.

Required profile

• At least 5 years of relevant freight forwarding experience, with strong knowledge of ocean freight and customs procedures.
• Degree in Logistics or equivalent.
• High attention to detail and strong interpersonal skills.
• Ability to plan, organize, and manage projects effectively.

Required skills

• Cargowise experience.
• Proficiency with Microsoft Office applications.
• Excellent written and verbal English.

What we offer

• Opportunities to contribute ideas in a global company.
• Potential for further career development.
• Competitive salary.