Operations Manager

TAK Business Group · Addis-Abeba

🇬🇧 English

Job description

About the role

We are seeking an Operations Manager to lead and scale daily operations for Yango by TAK, a next‑generation mobility platform in Ethiopia. The role focuses on performance management, operational efficiency, and supporting rapid growth.

Key responsibilities

Oversee day‑to‑day operational activities and ensure service quality.
Monitor performance metrics, identify bottlenecks, and implement improvement initiatives.
Coordinate cross‑functional teams to align operational processes with business objectives.
Drive scaling strategies as the mobility platform expands.
Maintain a strong focus on driver empowerment and customer experience.

Required profile

Strong ownership mindset with a proven ability to execute.
Comfortable working in fast‑paced, dynamic environments.
Problem‑solver with excellent communication skills.
Prior experience in operations, mobility, or technology platforms is a plus.

Required skills

Questions fréquentes

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Published 4 months ago

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TAK Business Group

Addis-Abeba

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