Learning & Development Assistant Manager

About the role

The Learning & Development Assistant Manager will lead the design, delivery and evaluation of training programmes to ensure an excellent staff experience within a Hilton hotel. The role also supports managers on HR policies, employee relations and compliance matters.

Key responsibilities

• Support and advise managers on proper policies and procedures.
• Organise, deliver and evaluate departmental training programmes.
• Manage succession planning during the bi‑annual appraisal process.
• Handle employee relations issues confidentially, including disciplinaries, grievances and capability matters.
• Monitor employee absence in line with company guidelines.
• Maintain the online personnel system, payroll system and produce monthly reports.
• Oversee recruitment, selection and immigration checks.
• Ensure completion of security, fire safety and health‑and‑safety training.
• Assist in organising team‑member social events and promote staff benefits.
• Collaborate with local organisations and schools to promote the hospitality industry.
• Resolve queries from team members and management.

Required profile

• Previous experience as an HR Officer or in a comparable role.
• Positive attitude with strong communication and people skills.
• Commitment to high‑level internal and external customer service.
• Excellent grooming standards and flexibility to adapt to varied situations.
• Ability to work under pressure, independently or as part of a team.

Required skills

• IT proficiency (general).

What we offer

• Opportunity to work within a leading global hospitality brand.
• Professional development and potential CIPD qualification support.
• Dynamic, multicultural work environment.