Customer Service Officer (Maker) for Branches in Mekelle District
Dashen Bank
Job description
About the role
The Customer Service Officer (Maker) provides front‑office support at branch locations, handling account maintenance, payments, collections and responding to client enquiries.
Key responsibilities
- Process cash and non‑cash transactions, including payments and collections.
- Maintain customer accounts and respond to basic enquiries and instructions.
- Assist customers with requests and resolve routine issues at the branch.
Required profile
- Bachelor’s degree in a business‑related field such as Marketing, Accounting, Management, Economics, Business Administration or IT.
- Age not more than 25 years for external applicants.
- Ability to complete six months of intensive training and be permanently assigned thereafter.
Required skills
- Good knowledge of bank accounting procedures and general financial products.
- Proficiency in Microsoft Office applications.
- Familiarity with core banking systems.
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Published 6 hours ago
Expires 1 month from now
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Dashen Bank