Senior Field Sales Specialist

About the role

DHL Global Forwarding, Freight (DGFF), the Group's air, ocean and road freight specialist, is hiring a Senior Field Sales Specialist in Addis Ababa, Ethiopia. The role implements field sales plans and processes to grow revenue, retain and acquire customers and improve lead conversion within a defined geographic region, product line or market segment.

Key responsibilities

• Deliver sales objectives and revenue growth for a defined region, product line or market segment
• Secure new business and build on existing core business through repeat orders
• Answer inquiries, resolve problems and sell products and services
• Identify and contact prospective customers, understand their needs and suggest products or alternatives
• Develop and deliver sales bids, presentations, proposals and product demonstrations
• Follow up prospects, negotiate terms of sale and close business
• Introduce products and promotions and run marketing campaigns as appropriate
• Build rapport with customers and coordinate with sales, marketing, operations and service management teams
• Support retention by keeping in touch, providing useful information and introducing additional services
• Advise skeptical customers and institutions, and coach and guide less experienced team members
• Manage two or fewer employees, direct lower-level professionals and provide technical guidance to line managers

Required profile

• 6 years of relevant experience
• Bachelor's degree or equivalent experience/qualification

What we offer

• A competitive salary
• Possible further career development
• Opportunities in a global company with a positive work environment and focus on the development of talented women