Sales Supervisor - North Wollo

About the role

Ethio telecom, a leading Ethiopian telecommunications provider, is hiring a full-time, on-site Sales Supervisor in North Wollo. The supervisor oversees sales activities and guides a team to reach revenue and customer acquisition targets.

Key responsibilities

• Plan and monitor daily sales operations and assign tasks to team members.
• Support the team in meeting performance goals.
• Engage directly with customers to ensure high-quality service, resolve issues and improve satisfaction and retention.
• Analyze sales data, prepare reports and provide training and coaching to the sales team.
• Collaborate with other departments to implement sales strategies and contribute to regional growth.

Required profile

• Diploma or bachelor's degree in Business, Marketing, Management or a related field is preferred.
• Experience in sales supervision or a related role in telecommunications or consumer services is beneficial.
• Ability to work on-site in North Wollo and adapt to a dynamic, target-driven environment.

Required skills

• Analytical skills to interpret sales data and support data-driven decisions.
• Team management and training skills to lead and develop sales staff.
• Customer service and communication skills to build relationships and represent the company professionally.
• Basic computer proficiency and familiarity with sales reporting tools are an advantage.